Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Real Estate OS platform operated by Real Estate OS (“we”, “our”, or “us”) at betonassets.com. By using our service, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using Real Estate OS, you agree to be bound by these Terms and our Privacy Policy. If you are using the service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you must not access or use the service.

2. Account Registration & Responsibility

To use Real Estate OS, you must create an account with accurate and complete information. You are responsible for:

• Maintaining the security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring that all users added to your organization comply with these Terms

We recommend enabling multi-factor authentication (MFA) for enhanced account security.

3. Subscriptions & Billing

Real Estate OS offers subscription plans (Solo, Pro, Team) with varying features and limits. By subscribing to a paid plan, you agree to:

• Pay the applicable fees as described at the time of purchase
• Automatic renewal at the end of each billing period unless cancelled
• Provide accurate billing information via our payment processor (Stripe)

We may change pricing with 30 days' advance notice. Refunds are handled on a case-by-case basis in accordance with applicable law. Downgrading your plan may result in loss of access to certain features.

4. Acceptable Use Policy

You agree not to:

• Use the service for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to other accounts, systems, or networks
• Interfere with or disrupt the integrity or performance of the service
• Upload malicious code, viruses, or harmful content
• Reverse engineer, decompile, or disassemble any part of the service
• Scrape, data mine, or use automated tools to extract data from the service
• Resell, sublicense, or redistribute the service without authorization
• Use the service to store or process data subject to ITAR, EAR, or similar regulations without prior written agreement

5. Data Ownership

You own your data. All property data, financial records, documents, and other content you upload to Real Estate OS remains your intellectual property. We do not claim ownership over any customer data.

You grant us a limited license to process your data solely for the purpose of providing the service. This license terminates when you delete your data or close your account.

We will never sell, share, or use your data for advertising purposes. AI features process your data only at your explicit request and do not use it for model training.

6. Intellectual Property

The Real Estate OS platform, including its software, design, logos, documentation, and all associated intellectual property, is owned by us and protected by copyright, trademark, and other intellectual property laws.

Your subscription grants you a non-exclusive, non-transferable, revocable license to use the service during the term of your subscription.

7. Service Availability

We target 99.9% uptime for the Real Estate OS platform. However, we do not guarantee uninterrupted or error-free operation. Planned maintenance will be communicated in advance via the status page.

The service is provided “as is” and “as available.” We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Real Estate OS and its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claims arising from or related to the service shall not exceed the amounts you have paid to us in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Real Estate OS and its officers, directors, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

• Your use of the service
• Your violation of these Terms
• Your violation of any third-party rights
• Content you upload or submit to the service

10. Termination

You may terminate your account at any time through your account settings. We may suspend or terminate your account if you violate these Terms, with notice where practicable.

Upon termination, your right to use the service ceases immediately. We will retain your data for 30 days after termination to allow for data export, after which it will be permanently deleted.

11. Data Portability

You may export all your data at any time in standard formats (JSON, CSV, PDF) through your account settings. We support full data portability and will never lock you into our platform.

Upon request, we can also provide a complete data export within 10 business days at no additional cost.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions. Data processing is subject to the General Data Protection Regulation (GDPR) and applicable EU data protection laws.

13. Dispute Resolution

Any dispute arising from or relating to these Terms shall first be resolved through good-faith negotiation. If the dispute cannot be resolved within 30 days, it shall be submitted to binding arbitration under the rules of the International Chamber of Commerce (ICC), with the seat of arbitration in Paris, France.

Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction.

14. Changes to These Terms

We may modify these Terms at any time. We will provide at least 30 days' notice of material changes via email and by posting the revised Terms on this page. Your continued use of the service after the changes take effect constitutes acceptance of the revised Terms.

15. Contact Us

If you have any questions about these Terms of Service, please contact us: